expert search / filter in colleague search
Use Case: We have a high demand for searching and finding experts in our company. I want to find colleagues by the expertise in their profiles. I would expect to find them via Global search but also via the colleague search. In V3 there was a filter for expertise in the colleague search.
So the requirement would be: All fields in the Profile should be searched by the colleague search and there should be filters for the different fields. Usability: In general filter should be more obvious, our colleagues don't get that there are filters. A box with a tick would help and on all searches: reset filter (not only if there are no search results at all)
Would be great if the information within the expertise field is displayed as tags and not as text. This would make it easier to add an expertise to a profile, which has been used by other colleagues as well. Moreover it should be easier to filter for expertise.
Pia Sondermann commented
What I can add is that without the filter in colleague search, the Business unit or Company in which a Person works is also searched through. That way, if I search for "digital", I will receive results from all the hundreds of People working in our Digital Technology unit.
Bernd Wickermeier commented
I can only underline that. We also want to use COYO as an expert search and it is a pity that the expertise field is not taken into account in the colleague search.