Make Login easier in the COYO app
Many of our colleagues don't manage to to type in the correct comapny domain while loggin in in the mobile app. They always try to put in our company domain without ".coyocloud.com" Is it possible to have the ending "coyocloud.com" prefilled in the log-in?
Dominik Lepizh commented
we are right before rollout and think this onboarding process will be hard to communicate...
user will misstype and call support hotline.
Could it be the other way?
first show input field for Username --> if it is an user from cloud --> forward to login-mask of his tenant
This could also be achieved by a company-top-level-domain which is configured in coyo-tenant, to guess the right tenant for this user...
If it is an on-prem user (unknown for cloudserver) or thetenant is not clear/unique --> forward to input company domain-URL as fallback-scenario
Why not just type in the correct company name. I am sure the app will then find its way to the correct server.
We have a cloud solution, so this would work for us.
This would work for all cloud customers but not for our on premise solution.